Privacy Policy

Introduction

The Everlasting Greentree Group Ltd ("we," "our," or "us"), trading as SongShare, is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the "Site") or use our services. Please read this policy carefully to understand our views and practices regarding your personal data.

Who We Are

The Everlasting Greentree Group Ltd is a company limited by guarantee registered in England and Wales under company number 16178522. Our registered office address is 3rd Floor, 86-90 Paul Street, London, England, United Kingdom, EC2A 4NE.

If you have questions about this Privacy Policy or our data practices, please email us at songshare.co.uk@gmail.com.

This Privacy Policy follows the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect and process the following information about you:

  1. Information You Provide to Us:

    • Personal details (e.g., name, email address, phone number) when you fill out forms on our Site, sign up for our services, or communicate with us.

    • Payment details when you make a transaction through our Site.

  2. Information We Collect Automatically:

    • Technical information, including your IP address, browser type, operating system, and time zone.

    • Usage data includes how you interact with our Site, the pages you visit, and the time you spend on the Site.

  3. Information from Third Parties:

    • Data from third-party platforms (e.g., social media accounts linked to your SongShare account).

How We Use Your Information

We use the information we collect for the following purposes:

  1. To provide and manage our services.

  2. To process transactions and send you relevant updates.

  3. To respond to your inquiries and provide customer support.

  4. To analyze how our services are used and improve our offerings.

  5. To comply with legal obligations.

  6. To send marketing communications (with your consent).

Legal Bases for Processing

We rely on the following legal bases for processing your personal data:

  1. Contractual Necessity: To fulfil our obligations under any contract with you.

  2. Consent: Where you have given us explicit consent (e.g., for marketing communications).

  3. Legitimate Interests: For purposes such as improving our services and ensuring security.

  4. Legal Compliance: To comply with applicable laws and regulations.

Data Sharing

We may share your data with:

  1. Service Providers: Third parties who perform functions on our behalf, such as payment processors and hosting providers.

  2. Legal Authorities: When required by law or to protect our rights.

  3. Business Transfers: In connection with a merger, sale, or transfer of assets.

International Data Transfers

Your data may be transferred to and stored in countries outside the UK or EEA. In such cases, we ensure appropriate safeguards, such as standard contractual clauses, are in place to protect your information.

Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or comply with legal obligations.

Your Rights

Under UK data protection law, you have the following rights:

  1. Access: Request a copy of the personal data we hold about you.

  2. Correction: Request corrections to any inaccurate or incomplete data.

  3. Deletion: Request deletion of your data where applicable.

  4. Objection: Object to our processing of your data in certain circumstances.

  5. Data Portability: Request the transfer of your data to another service provider.

  6. Withdraw Consent: Withdraw your consent at any time for processing based on consent.

To exercise your rights, please get in touch with us at songshare.co.uk@gmail.com.

Cookies and Tracking Technologies

Our Site uses cookies to enhance your experience and analyze site usage. For detailed information, please see our [Cookie Policy].

Security Measures

We implement technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this policy occasionally to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the effective date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please get in touch with us:

The Everlasting Greentree Group Ltd Trading as SongShare
Registered Office: 3rd Floor, 86-90 Paul Street, London, England, United Kingdom, EC2A 4NE
Email: songshare.co.uk@gmail.com